Planning & Research

First-Year Portal: Planning & Research

Who was behind this?

The First-Year Portal Working Group was responsible for developing MyPCC. The group included (from left in the photo):

First-Year Portal Working Group

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Rhea S. Presiado
Laura Stasytyte
Kevin Tran
Steve Q. Lam
Michael J. Ihrig
Patricia A. Rees (not pictured)

The First Year Portal Advisory Group was comprised of faculty, managers, and staff, and meets monthly to provide direction and to drive the overall progress of the Portal. It’s members include:

Tameka M. Alexander
Carlos Altamirano
Melva G. Alvarez
Dina M. Chase
David J. Colley
Cecile M. Davis Anderson
Janis S. Dwyer
Juan F. Gutierrez
Michael J. Ihrig
Brock M. Klein
Steve Q. Lam
Robert B. Miller
Ana R. Ogaz
Cynthia D. Olivo
Rhea S. Presiado
Patricia A. Rees
Carrie A. Starbird
Laura Stasytyte
David Steiman
Leslie A. Tirapelle
Lan Truong

 

Development Timeline

The following graphic displays the development timeline for the first iteration (1.0) of the Portal:
First-Year Portal development timeline

Recommendations

First-Year Portal Recommendations

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A document outlining recommendations for a First-Year Portal can be viewed by clicking the thumbnail image to the right. These recommendations are the work-product of several meetings held with the stakeholders of the First-Year Portal Working Group, which also included student input.

Tools & Stakeholders

First-Year Portal Tools & Stakeholders

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The tools and resources included in the Portal can be viewed by clicking the thumbnail image to the right. Campus Stakeholders, represented by members of the First-Year Portal Advisory Group, are listed here, as well as a priority ranking which informed the Working Group as to the order of tool development.

Student Beta Testers & Focus Groups

During the summer of 2011, about 60 students in the TLC .XL Summer Bridge program became beta testers of My PCC. Accounts were created for these students and by the third week of July, several sessions of student focus groups were held to solicit their feedback. These sessions were held in a “think-aloud” style where students were asked to use My PCC with an evaluator present and to verbalize their experience while doing so. Another technique used was to ask the students to act out a particular scenario, such as “Where would you go on My PCC to register for classes?”. All of these sessions were audio-recorded and annotated by evaluators. Much of this feedback was immediately used to update My PCC in areas students found to be confusing or difficult to use or understand.

Training & Roll-out

Just before the beginning of the Fall 2011 semester, My PCC training sessions were held. Staff and Faculty were invited to one training seminar and First-Year Pathway students, who at the time were attending Math Jam, were introduced to My PCC in 2 separate hour-long sessions.